1. Product Warranty 

1.1 All products come with limited warranty from Tunezmart. Warranty items are required to be returned to us and postage is borne by buyer.

1.2 Any defects resulting from fire, misuse, abuse, modification, improper installation, crash or impact are not covered under warranty. Professional installation receipt is required for making warranty claim.

1.3 Please purchase with insurance as we are not responsible for lost or damage products during transit. This may happen and it is beyond our control.

2. Installation fees

2.1 We are not responsible for the installation/reinstallation of this item and will not refund any installation/reinstallation fee paid for the item to be installed/reinstalled even if the unit is or has become faulty, despite our efforts to avoid fault. We test your item prior to shipment to ensure it is working. Please note that this involves opening the manufacturer's packaging and unit is fully tested for 2 days.

2.2 Prior to installing/reinstalling the units, we strongly advise you bench-test the unit first or to test the unit before completely install it into the vehicle to ensure the unit is working as expected as to avoid wasting any time or money.

2.3 Despite our efforts to ensure the manufacturer produces products of a consistently high standard, faults can sometimes occur.

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